Chegg lost rental book

Per the agreement between ingram and chegg, the lawsuit says the only approved deductions were for sales tax or consumer returns. Do not use the same label twice as only one of the packages will get shipped. Textbook rental is too easy of a business model to copy. We did our very first textbook rental and this will be our last time to rent or buy from. What you need to know when you rent books from textbookrush.

Amazon textbook rental competitor chegg chucks physical. I had an issue with chegg study charging my account after i rented a textbook from them. Failure to find lost package, trying to charge me for a new book. Should you need a book past the posted rental term, simply contact chegg before. When you rent your book, you will be given a due date for returning the book.

First, search for your book by author, title or isbn using our handy search bar. I rented my music appreciation book through chegg, used it throughout the. Chegg may automatically extend the rental for a fee, or charge you the purchase price of the book. Then just few days ago, i finally got a mail from chegg saying that the book i requested was out of stock and it is now back in stock, also mentioning that they are shipping me the book, which doesnt make any sense because when i ordered the book rental through my friends account, i. If you are dissatisfied with the quality of your rental. Cheggs philanthropic efforts, in association with american forests, have resulted in the planting of more than 1. Amazon just wants a book back, it doesnt have to be the exact one. Just enter your isbn, get a quote, and ship your books to chegg. Did your professor change your book on you last minute.

Schoolpay allows you to make payments 247 and gives you peace of mind that your payment will not be lost along the way. If you rented a book on amazon, please return it by going to the amazon pc site, go to your account, and select your textbook rentals to view your rental library. Schoolpay is a convenient option for making electronic payments for book rental fees. Chegg deducted money from gross revenue funds it issued to its consumers for rental, sales and freight fees, late fees and refunds of forced buyouts following the nonreturn of a book. Most of the time, this added cost isnt much, but it can add up if you.

If your book is not returned by the due date, chegg may automatically extend the rental for a fee, or charge you the purchase price of the book minus any rental fees you have paid chegg will email you prior to the due date with your options and a reminder. Rent cheap textbooks find the textbook rental that matches your needs. Find the latest chegg deals by using coupon codes to save on textbook rental, preowned books and more. Do you need us to email you a prepaid ups return label. If you lose or damage a book or the book isnt returned on time, youll be charged the full buyout price of the book. If you dont return a book to chegg, how much do they. Chegg wants your textbooks back before finals, or theyll charge full purchase price. Sign in to your student account at login click my rentals.

If your book is lost or stolen, you can always try to find an identical book in the same condition and send it back. Acceptable rental condition means that the items you rent will always be professionally inspected and prepared by a qualified vendor. If you ask me this is a pretty smart feature for them to add. Bronco bookstore textbook rental program saves broncos big bucks. Even so, selling short ebook passes to fill the time between the rental and arrival of textbooks is a smart move for chegg. As soon as your rental order is placed, chegg will begin the process of shipping the book to your front step. If your textbooks are lost, stolen, or damaged during your rental period, youll be charged the list price of the textbook minus the initial rental fee. Answer to if i lost a rented book what would i need to do skip navigation. If you decide that your rental period is not long enough, chegg offers the option to extend the rental or purchase the book instead. Chegg is the first company to arrive on the public markets after twitters. And even if chegg is the biggest online textbook renter, the offline book rental market is much bigger with companies like follett dominating. Pearson is to partner with american online textbook rental company chegg to make its.

Competitive pricing our used rental prices often beat chegg and bookrenter. Chegg did your professor change your book on you last. Amazon textbook rental competitor chegg chucks physical inventory. I created the shipping label on the 18th, and dropped it off at the rosemead, ca ups around pm. Decide to drop a class and now you wanna drop the book. When you rent through, you may receive a new or used item but all rentals will be in acceptable rental condition. Chegg will inspect your book and pay you within 110 days depending on your payment method. I called and within 10 seconds the issue was fixed since they have my. Chegg s philanthropic efforts, in association with american forests, have resulted in the planting of more than 1.

I only had to buy a few of them do to water beer damage and one of them i lost until i moved. If you dont return your book on time, we will automatically add a 15day extension to your rental. Because at chegg were all about removing the obstacles that stand in the way of the education you want and deserve. Or pay the purchase price of the lost book, that is, the list price minus any rental fees you have already paid. The most common issues with chegg are around customer service. I didnt have any problems i got it quickly, and returning it isnt hard either you just need to drop it off at a ups mailboxstore after printing the. You may print your return shipping label by logging into your account. Textbook rentals can save you hundreds of dollars each semester plus return shipping is free when you rent textbooks from. Then, click on the title and, if its available to rent, youll see a rent option to the right of the book description. Click here to tweet, chat or call our chegg customer service team and get help for any service from textbooks to chegg study. Chegg moves beyond textbook rental publishers weekly.

Rent or buy textbooks online at and save hundreds of dollars. College students can rent or purchase new and used textbooks, while the companys social education platform provides online assistance in course selection and homework. Apparently, chegg bought out cramsters and i received an email from them and logged. Answer to if i lost a rented book what would i need to do. Your book is returned as of the date that you drop off your book, properly packaged and labeled, with ups for delivery to chegg. Drop it off at your nearest ups store on or before your due date. All of our textbooks come with a 21 day satisfaction guarantee, 14 days for etextbooks. Chegg prepaid ups return labels are good for packages weighing up to about 30 pounds.

Chegg wants your textbooks back before finals, or theyll. Chegg offers college books for rent up to 90% off their original list price found at campus bookstores. Chegg knows that students will wait until the last minute to order books and this save everyone by delivering the student a product while they. If you do not claim the book within 45 days of our contact, chegg will treat the book as abandoned and may have it donated, recycled, or otherwise disposed of. If after that 15 day period you have still not returned the book to us, we will convert your rental into a purchase by charging you.

Not that youre likely to want it, but amazon will ship the book back to you if they determine its too damaged to use as a rental book. With all you need about innformations, prices for chegg book rental refund, we always supply the cheapest cost, compare and the best service to you. Pearson to partner with chegg on textbook rentals the. This semester, save even more on books and classroom help with the chegg coupon codes below. If you think your books will exceed this weight limit, please print two. Textbook rental powerhouse chegg is expanding by helping students organize their academic life by better integrating two recent acquisitions. The best sites for buying, renting textbooks technology.

I called the ups location and asked about my books whereabouts. Chegg has you covered with a free 7 day rental of the electronic version of your book while you wait for the physical version to show up. They also offer a selection of etextbooks, which can be rented to save you time and money. When you rent textbooks from chegg, can you can save yourself money versus buying the books. You can also sell your used books to them, even if you didnt buy them from chegg. Place your rental book in a package and attach the ups label.

From there you can select the textbooks you wish to return and print a prepaid return shipping label. Get all good price and hot deals for chegg book rental refund here. Although not all textbooks come with supplemental materials such as cds or dvds the student is more than welcome to use these materials if available. If you only need the book for a short time such as for an accelerated summer course. If the book is lost, the student can replace it with another copy or pay for its replacement. Today, on the 20th, i received many emails from chegg stating that i did not return my book yet. Using ups lets you return your books to us for free. Rentbuy books on chegg save up to 90% on textbooks. Answer to what if i lost a textbook i rent if your textbooks are lost, stolen, or damaged during your rental period, youll be charged the list price of the textbook minus the initial rental fee. Chegg allows you to buy college textbooks for less, rent a required book, and buy etextbooks. Because i needed this book quickly and im losing money by not doing as.

If wear exceeds normal use, such as ripped, stained or missing pages, or the textbook is lost, you will be held responsible for the purchase price of the book after being contacted by customer service. I used to like chegg, i have a chegg study subscription and now they accuse me at least once a month that i am sharing my account. Pack em up in any boxyou dont have to use your orange chegg box. How does deal with students who dont send back steal. Chgg stock quote, history, news and other vital information to help you with your stock trading and investing. Chegg offers 7day ebook pass while paper books ship.

Vitalsource bookshelf is the worlds leading platform for distributing, accessing, consuming, and engaging with digital textbooks and course materials. Cee lammy hi chegg, what can i do if ups lost my book. You can receive payment via american express gift card, or chegg credit. I just used chegg to rent a book for a summer course i took. Ingram, a wellknown book distributor, will take over responsibility for buying, warehousing and shipping the physical. Theft isnt a good plan because you have to give them your name, address and credit card number to rent a book in the first place. Chegg is only offering the addon for about 10% of its titles. When you rent textbooks, you need to return the textbook before the due date or you will get charged for having the book for extra days. Allsome of which is refundable when you finally get off your lazy butt and send the book back. If you think your books will exceed this weight limit, please print two separate labels and send in two separate boxes. Convenient rental terms whether your college runs on the semester or quarter system, our textbook rentals are available for the duration of that time period.